Error 1061

Owned by Chris Hayes
Last updated: Jul 15, 2024
1 min read

You receive this error when trying to restart/stop the Data Extractor service when updating the Data Extractor files manually with help from the Support team.

image-20240715-094753.png

Resolution

  1. Open Task Manager > end the Data Extractor and Data Extractor Monitor processes

  2. Copy the extracted files to C:\Program Files (x86)\Contact Group\Data Extractor overwriting any files with the same name.

  3. Restart the Data Extractor and Data Extractor Monitor services.