Secure Messaging Introduction

Benefits

• The security risks to data, associated with regular email communication, is negated.
• Anonymised notifications of messages are automatically sent to user's email addresses so that the content of the message is kept secure, but they are notified in a timely manner, alongside their normal mode of communication.

• Messages can be associated with a specific pupil so that a complete history can be accessed by any associated professional who is authorised to access the system.
  • Traditionally when emails are used, it's easy for important communications and history to be 'locked away' in an individual's inbox.
• The system can be opened to any professional that the Virtual School deem suitable so that they can access messages and data in a secure and managed way.

• Used alongside automated reminders and notifications of actions taken by other users, the Secure Messaging aspect of Looked After Call, can be invaluable in facilitating the safeguarding of vulnerable children.
  • When a PEP's status is changed, relevant users are automatically notified by way of a secure message.
  • This message can then be forwarded to other users, or replied to, so that a dialogue can easily be opened and a record of that dialogue maintained on the pupil record for an  easy and complete view for all professionals concerned.