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IRIS Helpdesk - former Contact Group products

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Looked After CallHow-to articlesTroubleshooting articlesRemote Support ToolsDownload SoftwareTruancy Call Help Guide
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How-to articles
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Checking if a parent has responded and listening to a message
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Creating new users in Sims
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Data written back to SIMS by Truancy Call
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Direct download links for OurSchoolsApp
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Enabling Windows .net framework 3.5
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Exporting reports from SEEMIS Click and Go
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FirstSteps Export
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How can I mark a student as away for a period of time?
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How do I stop all calls from going out?
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How to Access Our Schools App Admin Page
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How to resize an image for OurSchoolsApp in Microsoft Paint
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How to send log files
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Installing the OurSchoolsApp app on your device
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Reducing the file size of attachments
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Report Wizard - Truancy Call
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Stopping a call to a student who already has a reason for absence
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Truancy Call Help Guide
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Truancy Call Optional Components
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Truancy Call – User Name Admin Locked
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Updating the Sims account details in DEConfig.exe
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Video Tutorials
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Truancy Call data protection FAQ
Troubleshooting articles
  1. IRIS Helpdesk - former Contact Group products
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How-to articles

Created by Chris Hayes
Jun 01, 2017


TitleCreatorModified
Truancy Call Help GuideChris HayesJan 05, 2022
Truancy Call data protection FAQMark GJul 30, 2020
How to Access Our Schools App Admin PageFormer userJul 24, 2020
Enabling Windows .net framework 3.5Mark GJul 24, 2020
Truancy Call - Install Instructions - ProgressoChris HayesFeb 04, 2020
Truancy Call - Install Instructions - SIMSChris HayesNov 21, 2019
Truancy Call Optional ComponentsChris HayesNov 04, 2019
Reducing the file size of attachmentsChris HayesJul 11, 2019
How to send log filesChris HayesJul 11, 2019
Exporting reports from SEEMIS Click and GoChris HayesJul 11, 2019
Video TutorialsChris HayesJul 11, 2019
Truancy Call - Install Instructions - CMISChris HayesJul 10, 2019
Truancy Call - Install Instructions - IntegrisChris HayesJul 10, 2019
Truancy Call – User Name Admin LockedFormer userJun 24, 2019
Updating the Sims account details in DEConfig.exeChris HayesMar 06, 2019
Truancy Call - Install Instructions - SEEMISChris HayesMar 04, 2019
Truancy Call - Install Instructions - ScholarpackChris HayesMar 04, 2019
FirstSteps ExportChris HayesFeb 19, 2019
Report Wizard - Truancy CallChris HayesAug 07, 2017
Creating new users in SimsChris HayesAug 03, 2017
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