Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

To send a Secure Message, simply select 'Messages' from the navigation bar displayed at the top of all pages in Looked After Call.

To send a 'new' message select 'New' from the rightleft-hand pane.


The 'To' field allows you to select from all users configured in Looked After Call. Start typing their name and a list of matching users will be displayed allowing you to select the one you need. You can select multiple users.

You can also 'CC' users, in the same manner, using the 'CC' field. This is useful for users to whom you wish to send a notification, but are not directly involved in the discussion.

The 'Subject' field allows you to enter a meaningful reference to the conversation at hand.

You can "Pupil messageassociated with" field allows you to optionally select the pupils to which the message relates. This should be the default when sending messages so that a complete history of communication regarding a pupil is maintained on the pupil record in Looked After Call.

  • Start typing the name or associated pupils and a list of matching pupils will be displayed allowing you to select the one(s) you need. 
  • If you are sending a message that does not relate to specific pupil(s), simply check the 'Not related to student' box.

Enter your message in the 'Body goes here... box' and optionally attach any files that may be of relevance.

  • supported files types are;
    • Images - png, jpg, jpeg, gif.
    • Spreadsheets - xls, xlsx.
    • Documents - doc, docx, txt, pdf.

Image RemovedImage Added

Once you are happy with your message, simply select 'Send'


Important / Urgent messages

If you wish to mark a message as urgent or important, select the exclamation mark icon when you send the message. 

Image RemovedImage Added

This will be highlighted to recipients as being important in the home page of the messaging view.

Image RemovedImage Added


See also;

Child pages (Children Display)
pageSecure Messaging Introduction
excerptTypesimple