Edit Users

Select 'Settings' > 'Users' 

A modal dialog box titled "Edit user: User name" will open.

Depending on the user role for that user, the edit dialog will behave differently.

Social Workers & LA (Super) Users

Designated Teachers

You can edit all fields;

• Firstname
• Lastname
• Status
  • Setting 'Status' to 'Inactive' will prevent that user from being able to log in.
• Email
  • User's email will be linked to a new email (i.e. notifications, password reset links etc. will be sent to the new email).
    Note: This will change user's login credentials. They will need to use their new email to log in to Looked After Call.
• Phone

You can edit the following fields;

• Firstname
• Lastname
• Status
  • Setting 'Status' to 'Inactive' will prevent that user from being able to log in.
• Email
  • User's email will be linked to a new email (i.e. notifications, password reset links etc. will be sent to the new email).
    Note: This will change user's login credentials. They will need to use their new email to log in to Looked After Call.
• Phone

If the user role is set to 'Designated Teacher', you have the option to assign the user to an organisation.

This will control which pupils a Designated Teacher has access to; see Assign pupils to users for more information.

Begin typing the URN; search results will be displayed.

This must be the URN allocated to the organisation by the Government. See https://get-information-schools.service.gov.uk/ for a current list.

Click on the relevant school name to confirm your selection.