Problem
Truancy Call has been unable to connect to its own local database. Error could also be shown as:
...
Path to TC_DATA_P.mdb :
If this is empty ensure you are logged on with local admin rights and remove the file 'TCLocalSettings.INI' from where Truancy Call is installed (normally C:\Truancy Call)
Restart Truancy Call and re-enter initial setup information.
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| If all the above has failed to resolve the problem please download this file (its a blank version of the Truancy Call database - any blocks or filters set would be lost): http://www.truancycall.com/tc_data_p.mdb and save it to your local machine. Then copy this file to your server. It will overwrite any existing file, so we recommend you rename the existing file to say tc_data_p_old.mdb first of all. The likely location of the file is below: SIMS users: \SIMS\TruancyCall CMIS users: \Admin\TruancyCall Phoenix users: \Phoenix\Data\TruancyCall Integris users: \Keys\Integris\TruancyCall SEEMIS users: \truancycall folder inside wherever your SEEMIS export files are (e.g. G:\Seemis\contacts.txt or G:\Seemis\truancycall |
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