...
- Close Truancy Call down
- Go to C:\Truancy Call - if you can't see the C:\ drive please contact your IT support
- Run tcupdate3 - if you get asked to enter an admin username/password please contact your IT support
- Log back in to Truancy Call
Go to Settings > Re-check parent contacts
Info If this fails to resolve the issue go to Settings > Configure > Calling and under 'Parent Contacts' check the setting you have selected against the students record in your MIS to make sure they have a Parental Responsiblity/Priority 1 or 2 contact set
Related articles
| Filter by label (Content by label) | ||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
...
| Page Properties | ||
|---|---|---|
| ||
|