Problem
Truancy Call has been unable to connect to its own local database. Error could also be shown as:
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Press the Start button and select Control Panel | |
Select Administrative Tools | |
ODBC Data Sources (32-bit) | |
Double click "TC_DATA_P" | |
Press the 'Repair' button | |
Press the 'OK' button | |
This should display a "Database successfully repaired" message. If so, restart Truancy Call. |
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Panel | ||
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If all the above has failed to resolve the problem please download this file (its a blank version of the Truancy Call database - any blocks or filters set would be lost): http://www.truancycall.com/tc_data_p.mdb and save it to your local machine. Then copy this file to your server. It will overwrite any existing file, so we recommend you rename the existing file to say tc_data_p_old.mdb first of all. The likely location of the file is below: SIMS users: \SIMS\TruancyCall CMIS users: \Admin\TruancyCall Integris users: \Keys\Integris\TruancyCall SEEMIS users: \truancycall folder inside wherever your SEEMIS export files are (e.g. G:\Seemis\contacts.txt or G:\Seemis\truancycall |
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