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Problem

Truancy Call has been unable to connect to its own local database. Error could also be shown as: 

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If all the above has failed to resolve the problem please download this file (its a blank version of the Truancy Call database - any blocks or filters set would be lost): http://www.truancycall.com/tc_data_p.mdb and save it to your local machine. Then copy this file to your server. It will overwrite any existing file, so we recommend you rename the existing file to say tc_data_p_old.mdb first of all. The likely location of the file is below: 

SIMS users: \SIMS\TruancyCall 

CMIS users: \Admin\TruancyCall 

Integris users: \Keys\Integris\TruancyCall 

SEEMIS users: \truancycall folder inside wherever your SEEMIS export files are (e.g. G:\Seemis\contacts.txt or G:\Seemis\truancycall 

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labelstruancycall tc database repair truancy

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