GenerateSIMSConfigFile.exe has stopped working

Problem

You see these errors when logging into Truancy Call

Generatesimsconfigfile

generatesims2

Solution

  1. Check the Sims.ini file located in C:\Windows and make sure the SimsDotNetDirectory path is valid. If it is empty then put the path in to the Sims.net folder (usually C:\Program Files (x86)\Sims\Sims.net. If there is a path, it might be pointing to the wrong program files folder if it is a 64 bit PC. If you have made a change save it and try logging in to Truancy Call again. If there is still a problem proceed onto the next step.
  2. Make sure the operator of the system has full read, write and modify permissions to the local Truancy Call folder. Normally C:\Truancy Call
  3. Make sure the operator has full permissions to the generatesimsconfigfile.exe located in C:\Program Files (x86)\Sims\Sims.net
  4. Check the file size of the generatesimsconfigfile.exe is not 1kb in size.  If it is, you can either copy the file from a working machine or reinstall SIMS workstation on this machine.
  5. Check the truancycallsims.exe config file shows as todays date. If not, delete/rename it and run Truancy Call again to generate a new one.