When a user/s have tried to log in multiple times, the account will lock and will therefore need to request the forgotten your password to unlock.
- You’ll get the below message to change password, select OK
- You’ll be then taken to the Change Password box. Retype the temporary password under Old Password and create a new Password minimum 8 characters containing both numbers and letters. Select OK once done.
Select OK when get below message
Truancy Call will then open and can use.
If the password change does not work, you may also change the password in Truancy Call by selecting Settings>Configure>Change Password tab. Type temporary password and then new password and select Apply.