Unable to load library TCRes.dll

Owned by Chris Hayes
Last updated: Sept 26, 2023

Problem

Error appears when logging in to Truancy Call

Solution

1. Check you are using a valid sims id and the password for this id is correct. In Truancy Call go to Settings>Configure>Connections and at bottom of the page click Change for interface type. Make sure the sims account is a member of the Administrative Assistant group and TP_SuperUser group in Sims.

Truancy Call

If calls have already been sent in Truancy Call you will get a warning message about forcing a new day. Click NO to this message. If no calls have been sent Truancy Call will just shut down and then re-open it.

2. At the workstation use Windows Explorer to search for TCRES.dll (Normally in c:\program file\sims). Once located copy this into c:\windows\system32. Ensure all users have full access to this file.

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