Problem

The school is using a Smoothwall web proxy/filter and you are receiving proxy errors when trying to configure an IRIS application.

Solution

1. Go to Guardian > Categories > create a new category > add the list of our URLS > click  Save
   
   
   
   
2. Go to Web Proxy > Authentication > Exceptions > add the new category you just created (use the search box) > click Save
   
   
   
   
3. Try the connection in our software again

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