Edit Users

In order to manage users in Looked After Call, you must be logged in to Looked After Call as a user with the type 'LA Super User'. You can read more about Looked After Call Users if you are unsure what this means.

Select 'Settings' > 'Users'
Select the "Edit" button next to the user's details in the table of existing users.
A modal dialog box titled "Edit user: User name" will open. Depending on the user role for that user, the edit dialog will behave differently.
Social Workers & LA (Super) Users		Designated Teachers
You can edit all fields; Firstname Lastname Status Setting 'Status' to 'Inactive' will prevent that user from being able to log in. Email Updated email will now be linked to user's account. They will need to use their new email to log in to Looked After Call . All the notification will now be sent to the new email. Phone		You can edit the following fields; Firstname Lastname Status Setting 'Status' to 'Inactive' will prevent that user from being able to log in. Email Updated email will now be linked to user's account. They will need to use their new email to log in to Looked After Call . All the notification will now be sent to the new email. Phone
		If the user role is set to 'Designated Teacher', you have the option to assign the user to an organisation. This will control which pupils a Designated Teacher has access to; see Assign pupils to users for more information. Begin typing the URN; search results will be displayed. This must be the URN allocated to the organisation by the Government. See https://get-information-schools.service.gov.uk/ for a current list. Click on the relevant school name to confirm your selection.
Select "Save" to apply the changes. You will now see the updated user data in the "User management" table.

Edit Users

Social Workers & LA (Super) Users

Designated Teachers