You receive this error when trying to install the latest version of the IRIS Data Extractor while it tries to download the prerequisites.
If you click Retry it gives you this message.
To resolve, please download the files listed during the setup using the links below.
C++ redis x64: https://aka.ms/vs/17/release/vc_redist.x64.exe
C++ redis x86: https://aka.ms/vs/17/release/vc_redist.x86.exe
MSOLEDB driver: https://download.microsoft.com/download/f/1/3/f13ce329-0835-44e7-b110-44decd29b0ad/en-US/19.3.0.0/x64/msoledbsql.msi
Once you have installed the missing software(s), please run the setup file again and complete the install.