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If you still are having problems, ensure you can play other audio OK (e.g. audio CD, or other windows sounds (such as the startup / shutdown sounds), before contacting Truancy Call supportus.
Send Test Call
We recommend you do this without having any other data in the main view - it should read "No data found". Enter a valid telephone number – try to send the call to a direct number or mobile rather that a switchboard to save confusion, or alternatively alter setting to send a text message. To use press the Send test call button. A dialog will appear prompting you to press the Send/Receive button in the main display. While the program connects to Truancy Call, the software will prompt you to add 1 new call to Truancy Call. This will send a call to your phone, for a made-up pupil/parent. Respond to it in the same way as a parent would – leave a message when prompted, then press the Send/Receive button to update the status of the call.
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