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Table of Contents


In order to manage users in Looked After Call, you must be logged in to the Looked After Call Admin site (http://admin.lookedaftercall.com) as a user with the type 'LA Super User'. 

Prepare User List - CSV File

  • In order to upload users in bulk, you will need to prepare a CSV file listing the users' details in order to upload that file to Looked After Call.
    • Anyone can prepare this file, it is just a list of users' details in Excel. You do not need an 'LA Super User' account to prepare the file.
  • You can only upload users one 'role' at a time so you may need multiple CSVs
    • e.g. one file for all 'Designated Teachers' and another for all 'Social Workers'.
    • See HERE for a guide on the different types of user role.
  • See the section below for an example CSV file that you can complete.

CSV File Content

Having selected 'Bulk add users' from above the table of existing users, you will see a link to a template CSV file that you can download and complete ready to be uploaded. It is also provided below for your convenience.

Example Bulk Users CSV


The columns in the CSV file are as shown below, example data has been provided along with notes on usage.

Column HeadingUser First NameUser Last NameJob TitleEmailPhoneSchool Reference Number (URN)Pupil Reference Number (UPN)Pupil Reference Number (UPN)Pupil Reference Number (UPN)Pupil Reference Number (UPN)
MandatoryYesYesNoYesNoNoNoNoNoNo
Notes


Must be unique within your Looked After Call account
Controls which pupils a Designated Teacher has access to. This must be the URN allocated to the organisation by the Government. See https://get-information-schools.service.gov.uk/ for a current list.There is no limit to the number of pupils you can link to a user.
Examples;

JoeBloggsFrench Teacherjbloggs@school.sch.uk012345678909835619875


JaneDoeOffice Administratordoe.jane@school.sch.uk0203678951254698349324683

JohnAppleseedPastoral Headjohn@school.sch.uk0189656398676125947796634596246923138797316


Upload CSV - Bulk Upload Users

Navigate to http://admin.lookedaftercall.com and sign in;

Select 'Settings' > 'Users' 

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  • If you do not see this option, you are not signed in as a user with appropriate rights to manage users.
  • You must be logged in to the Looked After Call Admin site (http://admin.lookedaftercall.com) as a user with the type 'LA Super User'. 
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Select 'Bulk add users' from above the table of existing users.

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In the 'Bulk add users' dialog box, select the user role from the 'Choose a user role for this import' dropdown box.

  • The options are;
    • Designated Teacher
    • LA User
    • LA Super User
    • Social Worker
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Once you have completed the CSV file ready for upload, simply

Select the 'Choose file' button and navigate to the location where

it

the CSV you prepared is saved on your computer

via the 'Choose file' button and upload it.Errors?

.


Click 'Save' to upload the file and submit it for processing.

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