Problem
You receive this error when installing a newer version of the Contact Group software tool the IRIS School Data Extractor on a server or PC that previously had DE Monitor manually installed on it.
Solution
Open a command prompt and run the following - sc delete "DEMonitor" and sc delete "DEService". The Data Extractor Monitor and Data Extractor services should now be removed and the installation will complete successfully
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| Filter by label (Content by label) |
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| showLabels | false |
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| max | 5 |
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| spaces | CGCSD |
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| showSpace | false |
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| sort | modified |
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| reverse | true |
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| type | page |
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| cql | label in ( "cgde" , "error" , "software" , "tool" , "de" , "1923" ) and type = "page" and space = "CGCSD" |
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| labels | DE error 1923 cgde software tool |
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