Follow the instructions below to download and install the Truancy Call software.
Download Truancy Call Software
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- Workstations must have Internet access to both secure (HTTPS) and non secure sites, a sound card and speakers
- Workstations must run: Windows Vista, Windows 7, Windows 8 or Windows 10 (32 bit & 64 bit versions). Vista and Windows 7/8/10 users, please note that the application requires elevation the first time it is run. See below for further information. Windows 95/98 XP and XP Vista are not supported.
- Workstations must run: Windows Media Player 9 or above (this can be downloaded here: windows media player 9)
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- Permissions - As a default, this program will install to a folder called \Truancy Call (we strongly recommend the program is installed to its default location). Depending on your setup, it may be necessary to grant users of Truancy Call permissions to this folder to allow reading / writing. If the user hasnt got full access to this folder it will cause problems with certain functions performed by Truancy Call.
- Daily usage of the system - Truancy Call works by reading simple reports generated from SEEMIS daily. Once set up, it should only take a matter of minutes to obtain a list of students which require a call each day.
So every morning you :- Run the reports in Click and Go (see below for further info)
- Start up the Truancy Call program - it will read your data automatically
- Select which students require a call
- Press the 'Send/Receive' button - thats all there is to it! Within minutes, you shall start receiving responses from parents who have been called or sent a text message from the system.
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- We advise leaving the location to the default path - but ensure this radio button is set to 'Everyone' to make it available to all users.
- The setup will complete, click Close to exit and continue with the setup
- Whilst still logged in as an administrator, hold down 'Shift' & right-click the application shortcut, then select 'Run As Administrator'. Once the software has been configured it will run with standard user permissions.
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