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Useful information Contact Group are data processors Iris Looked After Call is a data processor in regards to services for our educational establishment local authority customers. |
Why are you collecting data from schools?
We partner with local authorities throughout the UK to collect and process data on their behalf specifically for looked after children in their care, to help them meet their statutory responsibility as corporate parents as set out in the Children Act 1989.
What
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has Iris Looked After Call done to comply with GDPR?
Contact Group Iris Looked After Call is part of the Iris Software Group and benefits from its resources and expertise to help us meet our obligations to GDPR including:
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All external connections to our systems are encrypted over SSL using and RSA 2048 bits DigiCert SHA2 Extended Validation certificate. All data held by Contact Group Iris Looked After Call is encrypted whilst in transit. Contact Group undertakes We undertake regular internal and 3rd party security auditing of our applications and premises in order to ensure they adhere to customer expectations and current industry standards. Access to data by Contact Group Iris Looked After Call staff is strictly controlled and audited.
What policies and procedures do you have in place to protect personal data?
Contact Group holds We hold ICO registration to ensure continuing compliance with Data Protection legislation. All staff receive regular training regarding the latest best practices around data security. Contact Iris Software Group has have comprehensive Disaster Recovery policies which detail processes to restore the integrity and availability its services.
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All external connections to our systems are encrypted over SSL using and RSA 2048 bits DigiCert SHA2 Extended Validation certificate. All data held by Contact Group Iris Looked After Call is encrypted whilst in transit. It is not currently encrypted “at rest”, however it is securely stored within our UK datacentres. We are working on the technicalities to enable encryption for our databases.
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Subject matter and duration of the processing | Contact Group Iris Looked After Call provides data extraction and reporting services in the form of its Looked After Call product primarily used by Local Authorities in England and Wales. Services are agreed with Local Authorities for one or multi-year contracts.
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Nature and purpose of the processing | Contact Group Iris Looked After Call uses the data extracted for children in care of the authority to help virtual headteachers and other authorised agents to monitor their progress through education.
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Type of Personal Data and Categories of data subjects | See table below |
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Student Data | Parent/Carer Data | Event Data | Assessment |
Registration Data | Full Name | Attendance Marks | Exams Results |
Unique Pupil Number | Relationship | Behaviour Incidents | Assessment Results |
Full Name | Phone Numbers | Detentions | KPIs |
Registration Group | Email Addresses | Achievements |
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Year and House Group | Addresses | Exclusion |
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Date of Birth | Agent Details |
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FSM Entitlement | Agent Phone Numbers |
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Pupil Premium | Agent Emails |
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School History |
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Personal Education Plans |
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Special Education Needs |
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Welfare Data |
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Are you GDPR compliant?
Contact Group Iris Looked After Call is committed to high standards of information security, privacy and transparency. We place a high priority on protecting and managing data in accordance with accepted standards including Cyber Essentials. When providing services to schools and local authorities, Contact Group Iris Looked After Call fulfils the role of data processor, and complies with GDPR regulations, whilst also working closely with our customers and partners to meet contractual obligations for our procedures, products and services.
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The information contained on this website is for general guidance purposes only. It should not be taken for, nor is it intended as, legal advice. While we have made every effort to ensure that the information provided on this website is correct and up to date, Contact Iris Software Group makes no promises as to completeness or accuracy and the information is delivered on an “as is” basis without any warranties, express or implied. Contact Iris Software Group will not accept any liability for errors or omissions and will not be liable for any damage (including, without limitation, damage for loss of business or loss of profits) arising in contract, tort or otherwise from the use of or reliance on this information or from any action or decisions taken as a result of using this information.